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Frequently asked questions

Can I visit a recycling centre in a van?

Yes, you can dispose of household waste using a van. You will need a permit to access the recycling centre. You can apply for a free permit here: van permit information

My bin has not been collected

You will need to contact you council, you can find contact details here

Can I put any type of plastic in my mixed recycling bin?
You can recycle plastic bottles (including trigger sprays) plastic pots, plastic tubs, plastic trays including black plastic trays (e.g. raw and cooked meat, fruit and veg punnets etc), You can also recycle glass jars, food can, drink cans, kitchen foil and foil trays.
 
Do I need to remove bottle tops and lids from my plastic bottles and glass bottles?

Loose bottle tops fall off the bottles during the separating process and end up in the glass containers which can ruin the glass recycling. If you can easily remove a bottle top we ask that all plastic tops are taken off the and placed in the general waste bin.  If the bottle top is attached, make sure it is securely fastened before recycling it.

Lids from clean tubs such as butter tubs, ice cream tubs etc can be kept on and recycled in your mixed recycling bin. 

Can I put tetra packs in my paper and card bin?

Yes, you can put tetra packs in your paper and card bin

Do I need to wash my cans, and jars before recycling

Leftover food and liquid can damage and clog up our machinery, so we would ask you to just rinse out your cans and jars before putting them in your mixed recycling.

Do I need to remove labels / sleeves from bottles and steel food cans

We do not insist on it but it does actually help

What do I do with the new bottles that have the lids attached?

Recycle as a whole bottle in mixed recycling

Can I put child car seats, high chairs etc in the Renew donation containers?

No, we cannot accept baby/child items such as these due to not being able to guarantee how safe they are. Try donating to a charity shop or your local baby bank.

Can I collect items from recycling centres?

No you can’t take items from recycling centres

I have items from my office/business what do I do with it?

Follow the business waste rules on our website, you must not use household waste recycling centres and you will be turned away if you are thought to be from a business Trade and business waste







RECYCLING CENTRE COMPLAINTS

If you have a complaint about a recycling centre, please put your complaint in an email to ContractManagerGM.uk@Suez.com

If you have been through the complaints procedure with SUEZ and you are unhappy with the response provided you may wish to escalate your complaint to GMwaste@greatermanchester-ca.gov.uk




image of empty plastic bottle

Contact your local council

Select your local council logo to find out how to contact the right department in you local council.



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