What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, apply for a job, submit contact forms and / or participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to deal with your request, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. If you agree, we will only contact you on behalf of Recycle for Greater Manchester.

Recycle for Greater Manchester will not share your information for marketing purposes with outside our group of companies.

In dealing with your request, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Information from education bookings to sites or outreach activities

How we will manage your data:

  1. In order for us to facilitate your booking and visit, we will collect your phone number and email address. This information will be stored on our Outlook calendar which is available to our team members. We will keep this information on the calendar up to the date of the visit booking and then for a maximum of 6 months following the visit date. This data will only be used for the purpose of facilitating your visit and will not be used for marketing.
  2. On the day of your visit, you will be required to complete and sign a health and safety and evaluation document. A photograph of your completed form will be retained  in a secure file following your visit date.
  3. On the day of your visit, you will be asked if you would like to join a mailing list to receive our email newsletter. (This will be within the health and safety and evaluation form).  If you supply your email address for this purpose, it will not be used for marketing and will be retained for 5 years. After five years you will be contacted again to choose to remain on this list should you wish to.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


We would like to send you information about products and services which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of Recycle for Greater Manchester at any time.

If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. Recycle for Greater Manchester, Waste & Resources Team, Greater Manchester Combined Authority, 1st Floor, Broadhurst House, 56 Oxford Street, Manchester, M1 6EU

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information, visit our cookies policy page or

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 02 March 2020.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

  • by email
  • or write to us at: Recycle for Greater Manchester, Waste & Resources Team, Greater Manchester Combined Authority, 1st Floor, Broadhurst House, 56 Oxford Street, Manchester, M1 6EU.

How do we use social media platforms?

Recycle for Greater Manchester uses social media and runs and moderates the following:
Twitter @recycle4gm
Facebook @recycle4gm
Instagram @recycle4gm
YouTube Recycle for Greater Manchester

Facebook, Instagram, Twitter, YouTube and their relevant subsidiaries as data controllers for their respective social media platforms. They will use your information for other purposes, use a different legal basis for managing your information, keep your information for a longer period and may share the information they collect. If you want further details of how they will use, keep and share your information, you will need to check their Data Policies. To exercise your rights, they will have to be contacted separately.

Links to their Data Policies can be found below.
Instagram – Data Policy
Facebook – Data Policy
Twitter – Data Policy
YouTube- Data Policy

If you want to make a complaint to Facebook, Instagram, Twitter and their relevant subsidiaries as data controllers for their respective social media platforms, please go to their Data Policies. If you are not satisfied with their response, you may also contact the Information Commissioner’s Office.

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113