Archives

Heritage Open Day – Materials Recovery Facility

See your recycling in action! Have you ever wondered what happens to your recycling after it has been collected? Here’s... Read More

Heritage Open Day – Materials Recovery Facility

See your recycling in action! Have you ever wondered what happens to your recycling after it has been collected? Here’s... Read More

Heritage Open Day – Solar Farm Tour

See how sunlight is converted into electricity! Here’s your chance to visit the largest public sector owned solar farm in... Read More

Heritage Open Day – Solar Farm Tour

See how sunlight is converted into electricity! Here’s your chance to visit the largest public sector owned solar farm in... Read More

Heritage Open Day – Materials Recovery Facility

See your recycling in action! Have you ever wondered what happens to your recycling after it has been collected? Here’s... Read More

A group inside the Materials Recovery Facility looking at the candensor machine. The people are wearing hard hats, hi vis vests, safety glasses, gloves and headphones.

Family Open Day – Manchester Education Centre

See where Greater Manchester's recycling is separated as part of a Heritage Open Day.

Family Open Day – Manchester Education Centre

See where Greater Manchester's recycling is separated as part of a Heritage Open Day.

Get your question answered quickly

Use the drop down menus below to find a quick and easy answer to our frequently asked questions.

Where do you live?

Select enquiry

Select Question toggle

I’m having an issue with my Van Permit application

If you are having technical problems with your application or have been waiting more than 2 working days for confirmation of your permit, please contact gmcavanpermit.uk@suez.com

You should also email gmcavanpermit.uk@suez.com if your permit has been rejected due to incorrect information

Why can I not recycle other types of plastic in my mixed recycling bin?

The only types of plastic you can recycle in your mixed recycling bin at home are plastic bottles.

Why only plastic bottles?
A bottle and a food tray are made of the same type of plastic but not the same grade of plastic, therefore the grades of plastic will behave differently when they are recycled, as they melt at different temperatures. Our Materials Recycling Facility cannot sort between the different grade of plastics, and so they can’t be recycled together.

There are really good reasons why we can only recycle plastic bottles in Greater Manchester:

1. Manufacturers that make new products demand high grade plastics. High Grade = Plastic Bottles.
2. Plastics like pots, tubs and trays are a low grade plastic and the manufacturers just don’t want these.
3. During the recycling process, the plastic is melted. Plastic bottles and plastic pots, tubs and trays melt at different temperatures, meaning the pots, tubs and trays contaminate the bottles and can’t be used to make new products.
4. Other areas may collect plastic pots, tubs and trays, but currently very little is recycled. Most of it is used to make electricity.

Find our more at our What happens to my waste? page.

How do I report a missed bin collection?

To report a missed bin collection

Please contact Bolton council directly.

Tel: 01204 336 632

Email: wasteandrecycling@bolton.gov.uk

How do I report fly-tipping on council property?

To report fly-tipping on council property

Please contact Bolton council directly.

Tel: 01204 336 632

Email: neighbourhoodservicesinbox@bolton.gov.uk

You can also complete the online form.

How do I request a new recycling bin/container?

To request a new recycling bin or container

Please contact Bolton council directly.

Email: wasteandrecycling@bolton.gov.uk

Tel: 01204 336 632

You can also complete the online order form or order a new recycling bin orcontainer in person at the One Stop Shop in Bolton Town Hall.

Where can I order more food caddy liners from?

How to order more compostable food bags

When you are running low on liners, please tie an empty liner around the handle of your food waste container or green bin on collection day and the crew will leave you a new roll of liners.

You can also visit the One Stop Shop at Bolton Town Hall or the UCAN centres for replacement rolls of liners.

To find out where your nearest UCAN Centre is visit the Bolton council website.

I’m having an issue with my Van Permit application

If you are having technical problems with your application or have been waiting more than 2 working days for confirmation of your permit, please contact gmcavanpermit.uk@suez.com

You should also email gmcavanpermit.uk@suez.com if your permit has been rejected due to incorrect information

Why can I not recycle other types of plastic in my mixed recycling bin?

The only types of plastic you can recycle in your mixed recycling bin at home are plastic bottles.

There are really good reasons why we can only recycle plastic bottles in Greater Manchester:

Find our more at our What happens to my waste? page.

Where can I order more food caddy liners from?

How to order more compostable food bags

If you just need liners or only need a caddy, you can collect these yourself from:

Bury libraries

3 Knowsley Place (opposite Bury Town Hall)

Six Town Housing, 6 Knowsley Place, Bury (liners only)

Customer Support and Collections, Whittaker Street, Radcliffe

Alternatively, attach the yellow tag found towards the end of the roll to your brown food and garden bin. Our collection crew will leave you a new roll.

You can also contact Bury council directly on their website.

If you are ordering a new or replacement brown recycling bin, you can order a caddy and liners at the same time with this online form.

How do I request a new recycling bin/container?

To request a new recycling bin or container

Please contact Bury council directly here to request a new or replacement bin.

How do I report fly-tipping on council property?

To report fly-tipping on council property

Please contact Bury council directly here to report fly-tipping,

How do I report a missed bin collection?

To report a missed kerbside collection

Please contact Bury council directly here to report a missed bin collection.

I’m having an issue with my Van Permit application

If you are having technical problems with your application or have been waiting more than 2 working days for confirmation of your permit, please contact gmcavanpermit.uk@suez.com

You should also email gmcavanpermit.uk@suez.com if your permit has been rejected due to incorrect information

Why can I not recycle other types of plastic in my mixed recycling bin?

The only types of plastic you can recycle in your mixed recycling bin at home are plastic bottles.

There are really good reasons why we can only recycle plastic bottles in Greater Manchester:

Find our more at our What happens to my waste? page.

Where can I order more food caddy liners from?

How to order more compostable food bags

When you get to the end of a roll, you’ll find a tag to request a new roll. Attach this tag to your bin handle and the collection crew will leave a new roll.

You can also pick up a new roll of compostable food bags at any Manchester library or request them on the Manchester City council website.

How do I request a new recycling bin/container?

To request a new recycling bin or container

Please contact Manchester City council directly on their website.

How do I report fly-tipping on council property?

To report fly-tipping on council property

Please visit the Manchester City council website and follow the instructions to report fly-tipping.

How do I report a missed bin collection?

To report a missed kerbside collection

Please contact Manchester City council directly here.

I’m having an issue with my Van Permit application

If you are having technical problems with your application or have been waiting more than 2 working days for confirmation of your permit, please contact gmcavanpermit.uk@suez.com

You should also email gmcavanpermit.uk@suez.com if your permit has been rejected due to incorrect information

Why can I not recycle other types of plastic in my mixed recycling bin?

The only types of plastic you can recycle in your mixed recycling bin at home are plastic bottles.

There are really good reasons why we can only recycle plastic bottles in Greater Manchester:

Find our more at our What happens to my waste? page.

Where can I order more food caddy liners from?

How to order more compostable food bags

Food caddy liners can be purchased from a number of outlets in Oldham.

For the list of outlets please visit the Oldham council website.

How do I request a new recycling bin/container?

To request a new recycling bin or container

Please contact Oldham council directly by:

Email: waste@oldham.gov.uk

Tel: 0161 770 6644

Or complete the online form on the Oldham council website.

How do I report fly-tipping on council property?

To report flytipping on council property

Please contact Oldham council directly.

Tel: 0161 770 6644

Or report it online on the Oldham council website.

How do I report a missed bin collection?

To report a missed kerbside collection

Please contact Oldham council directly.

Email: waste@oldham.gov.uk

Tel: 0161 770 6644

Complete this online form on the Oldham council website.

I’m having an issue with my Van Permit application

If you are having technical problems with your application or have been waiting more than 2 working days for confirmation of your permit, please contact gmcavanpermit.uk@suez.com

You should also email gmcavanpermit.uk@suez.com if your permit has been rejected due to incorrect information

Why can I not recycle other types of plastic in my mixed recycling bin?

The only types of plastic you can recycle in your mixed recycling bin at home are plastic bottles.

There are really good reasons why we can only recycle plastic bottles in Greater Manchester:

Find our more at our What happens to my waste? page.

Where can I order more food caddy liners from?

How to order more compostable food bags

To request for more compostable food bags, attach the yellow tag found towards the end of the roll to your brown food and garden bin or street food caddy. The collection crew will leave you a new roll or you can collect free compostable liners from any of the libraries in Rochdale.

More information and list of libraries on Rochdale council website.

How do I request a new recycling bin/container?

To request a new recycling bin or container

Please contact Rochdale council directly.

Tel: 0300 303 8884

Or complete the online form on Rochdale council website.

How do I report fly-tipping on council property?

Report fly-tipping on council property

Please contact Rochdale council directly.

Tel: 0300 303 8884

Or report it online via the Rochdale council website.

How do I report a missed bin collection?

To report a missed kerbside collection

Please contact Rochdale council directly.

Tel: 0300 303 8884

Or complete this online form on Rochdale council website.

I’m having an issue with my Van Permit application

If you are having technical problems with your application or have been waiting more than 2 working days for confirmation of your permit, please contact gmcavanpermit.uk@suez.com

You should also email gmcavanpermit.uk@suez.com if your permit has been rejected due to incorrect information

Why can I not recycle other types of plastic in my mixed recycling bin?

The only types of plastic you can recycle in your mixed recycling bin at home are plastic bottles.

There are really good reasons why we can only recycle plastic bottles in Greater Manchester:

Find our more at our What happens to my waste? page.

Where can I order more food caddy liners from?

How to order more compostable food bags

Simply tie an empty liner to the lid of your pink lidded food and garden bin or outdoor food bin and place out for collection as normal. Salford council will deliver some more liners for free.

You can also order more compostable food bags by telephone on 0161 793 2500.

Or complete the online form on the Salford council website.

You can also collect two rolls of kitchen caddy liners, free of charge, from the Gateway centres and other locations across the city. Find your nearest here.

How do I request a new recycling bin/container?

To request a new recycling bin or container

Please contact Salford council directly.

Tel: 0161 793 2500

Or order one online on the Salford council website.

How do I report fly-tipping on council property?

To report fly-tipping on council property

Please contact Salford council directly.

Tel: 0161 793 2500

Report it online via the Salford council website.

How do I report a missed bin collection?

To report a missed kerbside collection

Please contact Salford council directly.

Tel: 0161 793 2500

Or complete this online form on the Salford council website.

I’m having an issue with my Van Permit application

If you are having technical problems with your application or have been waiting more than 2 working days for confirmation of your permit, please contact gmcavanpermit.uk@suez.com

You should also email gmcavanpermit.uk@suez.com if your permit has been rejected due to incorrect information

Why can I not recycle other types of plastic in my mixed recycling bin?

The only types of plastic you can recycle in your mixed recycling bin at home are plastic bottles.

There are really good reasons why we can only recycle plastic bottles in Greater Manchester:

Find our more at our What happens to my waste? page.

Where can I order more food caddy liners from?

How to order more compostable food bags

A roll of 150 liners is delivered to each Stockport household every year.

If you run out, you can buy them directly from the supplier online or over the telephone on 0844 571 4444.

Most supermarkets now stock compostable liners, just look out for the EN13432 composting association logo to make sure the liners are suitable to be used in your food waste caddy.

How do I request a new recycling bin/container?

To request a new recycling bin or container

Please contact Stockport council directly

Tel: 0161 217 6111

Or complete this online form on the Stockport council website.

How do I report fly-tipping on council property?

To report fly-tipping on council property

Please contact Stockport council directly.

Tel: 0161 217 6111

Or complete the online form on the Stockport council website.

How do I report a missed bin collection?

To report a missed bin collection

Please contact Stockport council directly.

Tel: 0161 217 6111

Complete this online form on the Stockport council website.

I’m having an issue with my Van Permit application

If you are having technical problems with your application or have been waiting more than 2 working days for confirmation of your permit, please contact gmcavanpermit.uk@suez.com

You should also email gmcavanpermit.uk@suez.com if your permit has been rejected due to incorrect information

Why can I not recycle other types of plastic in my mixed recycling bin?

The only types of plastic you can recycle in your mixed recycling bin at home are plastic bottles.

There are really good reasons why we can only recycle plastic bottles in Greater Manchester:

Find our more at our What happens to my waste? page.

Where can I order more food caddy liners from?

How to order more compostable food bags

To request for more compostable food bags, tie an empty liner around the handle of your brown food and garden bin and the collection crew will leave you a new roll.

How do I request a new recycling bin/container?

To request a new recycling bin or container

Please contact Tameside council directly.

Tel: 0161 342 8355

Or complete the online form on Tameside council’s website.

How do I report a missed bin collection?

To report a missed bin collection

Please contact Tameside council directly.

Tel: 0161 342 8355

Or complete this online form on the Tameside council website.

How do I report fly-tipping on council property?

To report fly-tipping on council property

Please contact Tameside council directly.

Tel: 0161 342 8355

Or report it online via the Tameside council website.

I’m having an issue with my Van Permit application

If you are having technical problems with your application or have been waiting more than 2 working days for confirmation of your permit, please contact gmcavanpermit.uk@suez.com

You should also email gmcavanpermit.uk@suez.com if your permit has been rejected due to incorrect information

Why can I not recycle other types of plastic in my mixed recycling bin?

The only types of plastic you can recycle in your mixed recycling bin at home are plastic bottles.

There are really good reasons why we can only recycle plastic bottles in Greater Manchester:

Find our more at our What happens to my waste? page.

Where can I order more food caddy liners from?

How to order more compostable food bags

Trafford council now provides everyone with a year’s supply of compostable food bags.

If you run out of compostable food bags, you can contact Trafford council on 03330 035865 to order more. Trafford council will deliver these to you free of charge.

You can also pick up a roll from any Trafford library.

How do I request a new recycling bin/container?

To request a new recycling bin or container

Please complete an online form on Trafford council’s website here.

How do I report fly-tipping on council property?

To report fly-tipping on council property

Please contact Trafford council here to report fly-tipping.

How do I report a missed bin collection?

To report a missed bin collection

Please contact Trafford council directly by completing this online form.

For other enquiries please complete the contact form.

Contact information

Waste and Recycling Bin Collections

If you have any enquiries about your waste and recycling bin collection service, please contact your local council directly.

Complaints

If you have a complaint about a Recycling Centre, please put your complaint in an email to ContractManagerGM.uk@suez.com

If you have been through the complaints procedure with SUEZ and you are unhappy with the response provided you may wish to escalate your complaint to GMwaste@greatermanchester-ca.gov.uk

Contact details for councils in Greater Manchester are listed below:

Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.

Necessary

Always Enabled

Necessary cookies are absolutely essential for the website to function properly. These cookies ensure basic functionalities and security features of the website, anonymously.

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Functional

Performance

Analytics

Others

Archives

Get your question answered quickly

I’m having an issue with my Van Permit application

Why can I not recycle other types of plastic in my mixed recycling bin?

How do I report a missed bin collection?

How do I report fly-tipping on council property?

How do I request a new recycling bin/container?

Where can I order more food caddy liners from?

I’m having an issue with my Van Permit application

Why can I not recycle other types of plastic in my mixed recycling bin?

Where can I order more food caddy liners from?

How do I request a new recycling bin/container?

How do I report fly-tipping on council property?

How do I report a missed bin collection?

I’m having an issue with my Van Permit application

Why can I not recycle other types of plastic in my mixed recycling bin?

Where can I order more food caddy liners from?

How do I request a new recycling bin/container?

How do I report fly-tipping on council property?

How do I report a missed bin collection?

I’m having an issue with my Van Permit application

Why can I not recycle other types of plastic in my mixed recycling bin?

Where can I order more food caddy liners from?

How do I request a new recycling bin/container?

How do I report fly-tipping on council property?

How do I report a missed bin collection?

I’m having an issue with my Van Permit application

Why can I not recycle other types of plastic in my mixed recycling bin?

Where can I order more food caddy liners from?

How do I request a new recycling bin/container?

How do I report fly-tipping on council property?

How do I report a missed bin collection?

I’m having an issue with my Van Permit application

Why can I not recycle other types of plastic in my mixed recycling bin?

Where can I order more food caddy liners from?

How do I request a new recycling bin/container?

How do I report fly-tipping on council property?

How do I report a missed bin collection?

I’m having an issue with my Van Permit application

Why can I not recycle other types of plastic in my mixed recycling bin?

Where can I order more food caddy liners from?

How do I request a new recycling bin/container?

How do I report fly-tipping on council property?

How do I report a missed bin collection?

I’m having an issue with my Van Permit application

Why can I not recycle other types of plastic in my mixed recycling bin?

Where can I order more food caddy liners from?

How do I request a new recycling bin/container?

How do I report a missed bin collection?

How do I report fly-tipping on council property?

I’m having an issue with my Van Permit application

Why can I not recycle other types of plastic in my mixed recycling bin?

Where can I order more food caddy liners from?

How do I request a new recycling bin/container?

How do I report fly-tipping on council property?

How do I report a missed bin collection?

Contact Form

Contact information

Waste and Recycling Bin Collections

Complaints

Contact details for councils in Greater Manchester are listed below:

Bolton

Bury

Manchester

Oldham

Rochdale

Salford

Stockport

Tameside

Trafford

Working in partnership with...

Working in partnership with...